.today-card__primary-action{grid-column:1/-1;justify-self:stretch;width:100%}.today-task-card{border-color:#bd466738;box-shadow:0 14px 36px #bd46671a}.recovery-hero__day{background:var(--coral)}.check-in-page .page-header{margin-bottom:16px}.check-in-page .page-header h1{margin-bottom:5px}.check-in-question-list{gap:18px;min-width:0;display:grid}.check-in-question__number{color:var(--coral);letter-spacing:.06em;margin-bottom:5px;font-size:12px;font-weight:800;display:block}.check-in-conversation{gap:14px}.check-in-conversation .check-in-progress{border-color:#b93d632e;padding:16px 18px}.check-in-conversation .check-in-progress progress{accent-color:var(--coral);height:9px}.check-in-companion{background:#fff8fa;border:1px solid #b93d6333;border-radius:20px;align-items:center;gap:13px;padding:12px 15px;display:flex}.check-in-companion__icon{background:var(--coral-soft);border:1px solid var(--soft-mint);color:var(--coral);border-radius:999px;flex:0 0 46px;justify-content:center;align-items:center;height:46px;display:inline-flex}.check-in-companion__icon.is-small{flex-basis:34px;height:34px}.check-in-companion strong,.check-in-companion span{display:block}.check-in-companion strong{color:var(--deep-green-ink);font-family:var(--font-serif);font-size:18px}.check-in-companion div>span{color:var(--text-secondary);margin-top:2px;font-size:13px;line-height:1.5}.check-in-conversation__stage{background:#fff;border:1px solid #b43a5d2e;border-radius:28px;gap:18px;padding:clamp(18px,4vw,28px);display:grid;box-shadow:0 18px 42px #73374917}.check-in-conversation__stage:focus{outline:none}.check-in-conversation__recap{gap:9px;display:grid}.check-in-conversation__recap>p{color:var(--text-secondary);background:#f7f3f1;border-radius:18px 18px 18px 6px;max-width:82%;margin:0;padding:10px 13px;font-size:13px;line-height:1.55}.check-in-conversation__answer{background:var(--coral-soft);text-align:right;border:1px solid #b93d632e;border-radius:18px 18px 6px;place-self:end;max-width:82%;padding:10px 14px}.check-in-conversation__answer span,.check-in-conversation__answer strong{display:block}.check-in-conversation__answer span{color:var(--text-secondary);font-size:11px}.check-in-conversation__answer strong{color:var(--deep-green-ink);line-height:1.45}.check-in-conversation__prompt{align-self:end;gap:10px;display:grid}.check-in-conversation__speaker{color:var(--deep-green);align-items:center;gap:8px;font-size:12px;font-weight:750;display:flex}.check-in-conversation__ack{color:var(--deep-green-ink);background:#fff2f6;border:1px solid #f1c8d4;border-radius:16px;align-items:flex-start;gap:3px;padding:12px 14px;display:grid}.check-in-conversation__ack.is-urgent{background:#fff5f2;border-color:#b4373257}.check-in-conversation__ack strong,.check-in-conversation__ack span{display:block}.check-in-conversation__ack strong{font-size:13px}.check-in-conversation__ack span{color:var(--text-secondary);font-size:12px;line-height:1.55}.check-in-conversation .check-in-question{box-shadow:none;background:#fffafb;border:1px solid #b43a5d2e;border-radius:24px 24px 24px 8px;padding:clamp(18px,4vw,24px)}.check-in-conversation .check-in-question legend{font-size:clamp(19px,2.4vw,21px);line-height:1.48}.check-in-conversation .choice-grid label,.check-in-conversation .choice-stack label,.check-in-conversation .scale-grid label{background:#fff;border-color:#e8d9de;border-radius:16px;min-height:54px;transition:background-color .16s,border-color .16s,box-shadow .16s,transform .16s}.check-in-conversation .scale-grid label{gap:6px}.check-in-conversation .scale-grid label span{overflow-wrap:normal;white-space:nowrap}:is(.check-in-conversation .choice-grid label:has(input:checked),.check-in-conversation .choice-stack label:has(input:checked),.check-in-conversation .scale-grid label:has(input:checked)){background:var(--coral-soft);border-color:var(--coral);box-shadow:0 7px 18px #b43a5d1f}.check-in-conversation .is-review-flag label:has(input[value=true]:checked){border-color:var(--critical);background:#fff1ef;box-shadow:0 7px 18px #c9464621}.check-in-conversation .choice-grid input,.check-in-conversation .choice-stack input,.check-in-conversation .scale-grid input{accent-color:var(--coral)}.choice-option__copy,.choice-option__copy strong,.choice-option__copy small{display:block}.choice-option__copy strong{font-size:16px}.choice-option__copy small{color:var(--text-secondary);margin-top:2px;font-size:12px;line-height:1.4}.scale-grid__caption{color:var(--text-secondary);justify-content:space-between;margin-top:8px;font-size:11px;display:flex}.check-in-conversation__actions{grid-template-columns:minmax(110px,auto) minmax(110px,auto) minmax(150px,1fr);display:grid}.check-in-conversation__actions .primary-button{min-height:52px}.check-in-result__care-message{background:#fffdf9;border:1px solid #c99b4557;border-radius:18px;align-items:flex-start;gap:12px;margin:18px 0;padding:14px;display:flex}.check-in-result__care-message>div{min-width:0}.check-in-result__care-message strong,.check-in-result__care-message span{display:block}.check-in-result__care-message strong{color:var(--deep-green-ink);font-family:var(--font-serif);font-size:17px}.check-in-result__care-message div>span{color:var(--text-secondary);margin-top:3px;font-size:13px;line-height:1.55}.check-in-result__contact{margin-top:14px;line-height:1.55;display:block}.check-in-result .primary-link{justify-content:center;width:100%;margin-top:16px;display:flex}.patient-more-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;display:grid}.patient-more-card{background:var(--warm-white);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-card);align-items:flex-start;gap:14px;min-width:0;padding:20px;text-decoration:none;transition:border-color .18s,box-shadow .18s,transform .18s;display:flex}.patient-more-card__icon{background:var(--mint-wash);border:1px solid var(--soft-mint);color:var(--deep-green);border-radius:14px;flex:0 0 48px;justify-content:center;align-items:center;height:48px;display:inline-flex}.patient-more-card strong,.patient-more-card small{display:block}.patient-more-card strong{font-family:var(--font-serif);font-size:19px;line-height:1.35}.patient-more-card small{color:var(--text-secondary);margin-top:5px;font-size:12px;line-height:1.55}@media (hover:hover) and (pointer:fine){.patient-more-card:hover{box-shadow:var(--shadow-soft);border-color:#bd466752;transform:translateY(-2px)}}.appointment-page{max-width:1080px}.appointment-reminder-promise{background:linear-gradient(135deg,#fff5f8,#fffaf0);border:1px solid #b93d6333;border-radius:24px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:16px;margin-bottom:20px;padding:20px;display:grid;box-shadow:0 16px 38px #73374914}.appointment-reminder-promise>span{background:var(--coral-soft);color:var(--coral);border-radius:16px;justify-content:center;align-items:center;width:52px;height:52px;display:flex}.appointment-reminder-promise strong,.appointment-reminder-promise p{margin:0;display:block}.appointment-reminder-promise strong{font-family:var(--font-serif);font-size:20px}.appointment-reminder-promise p{color:var(--text-secondary);margin-top:3px;font-size:13px;line-height:1.55}.appointment-reminder-promise__steps{flex-wrap:wrap;justify-content:flex-end;gap:7px;display:flex}.appointment-reminder-promise__steps span{border:1px solid var(--border);color:var(--deep-green-ink);background:#fff;border-radius:999px;padding:7px 10px;font-size:11px;font-weight:750}.appointment-list{gap:18px;display:grid}.appointment-communication-card{background:#fff;border:1px solid #b93d6333;border-radius:26px;padding:clamp(19px,3vw,28px);scroll-margin-top:20px;box-shadow:0 18px 44px #73374917}.appointment-communication-card__header{justify-content:space-between;align-items:flex-start;gap:18px;display:flex}.appointment-communication-card__header h2{font-family:var(--font-serif);margin:4px 0 0;font-size:clamp(24px,3vw,31px);line-height:1.25}.appointment-communication-card__layout{grid-template-columns:minmax(240px,.85fr) minmax(0,1.15fr);gap:20px;margin-top:22px;display:grid}.appointment-date-panel{background:linear-gradient(145deg, var(--coral), #a73059);color:#fff;border-radius:20px;gap:6px;padding:22px;display:grid}.appointment-date-panel span{color:#ffe9ef;letter-spacing:.03em;font-size:12px;font-weight:800}.appointment-date-panel strong{font-family:var(--font-serif);font-size:25px;line-height:1.35}.appointment-date-panel b{font-size:20px}.appointment-communication-card__details{align-content:center;gap:13px;display:grid}.appointment-communication-card__details p{align-items:flex-start;gap:11px;margin:0;display:flex}.appointment-communication-card__details svg{color:var(--deep-green);flex:none;margin-top:2px}.appointment-communication-card__details strong,.appointment-communication-card__details small{display:block}.appointment-communication-card__details small{color:var(--text-secondary);margin-top:2px;font-size:13px;line-height:1.5}.appointment-reminder-status,.appointment-response__status{border-radius:16px;align-items:flex-start;gap:11px;margin-top:18px;padding:13px 15px;display:flex}.appointment-reminder-status{color:#8c631e;background:#fff8e9;border:1px solid #ecd5a4}.appointment-reminder-status strong,.appointment-reminder-status small,.appointment-response__status strong,.appointment-response__status small{display:block}.appointment-reminder-status small,.appointment-response__status small{color:var(--text-secondary);margin-top:2px;font-size:12px;line-height:1.45}.appointment-response{margin-top:14px}.appointment-response__status{background:var(--mint-wash);border:1px solid var(--soft-mint);color:var(--deep-green);margin-top:0;margin-bottom:12px}.appointment-response__status.is-callback_requested{background:var(--coral-soft);color:var(--coral);border-color:#b93d633b}.appointment-response__actions{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.appointment-response__actions .button{justify-content:center;align-items:center;gap:8px;min-height:50px;display:inline-flex}.appointment-response__message{color:var(--deep-green);min-height:20px;margin:9px 0 0;font-size:13px}.appointment-change-panel{border-top:1px solid var(--border);margin-top:12px;padding-top:14px}.appointment-change-panel summary{color:var(--coral);cursor:pointer;min-height:44px;padding:10px 0;font-weight:800}.appointment-change-panel>p{color:var(--text-secondary);font-size:13px;line-height:1.55}.appointment-change-panel form{gap:12px;display:grid}.appointment-card__communication{border-top:1px solid var(--border);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;margin-top:16px;padding-top:14px;display:flex}@media (max-width:760px){.appointment-reminder-promise{grid-template-columns:auto minmax(0,1fr);align-items:flex-start}.appointment-reminder-promise__steps{grid-column:1/-1;justify-content:flex-start}.appointment-communication-card__header,.appointment-card__communication{flex-direction:column;align-items:flex-start}.appointment-communication-card__layout,.appointment-response__actions{grid-template-columns:1fr}.appointment-response__actions .button,.appointment-card__communication .button{width:100%}}@media (max-width:800px){.portal-patient{padding-bottom:calc(84px + env(safe-area-inset-bottom))}.portal-patient .app-sidebar,.portal-patient .app-sidebar .brand-mark{min-width:0}.portal-patient .brand-mark__lockup{width:174px}.portal-patient .brand-mark__product{font-size:.56rem}.portal-patient .brand-mark__tagline{display:none}.portal-patient .app-nav{gap:2px;box-shadow:0 -8px 24px #31423d14}.portal-patient .app-nav a{color:#677671;min-width:0;font-weight:700;line-height:1.15}.portal-patient .app-nav a[aria-current=page]{color:var(--deep-green)}.portal-patient .app-nav a[aria-current=page] svg{background:var(--mint-wash);box-sizing:content-box;border-radius:999px;padding:4px 16px}.patient-home{flex-direction:column;display:flex}.patient-home>.patient-home__header{order:1}.patient-home>.today-section{order:2}.patient-home>.care-handoff{order:3}.patient-home>.recovery-hero{order:4}.patient-home>.recovery-timeline-card{order:5}.patient-home>.patient-home__columns{order:6}.patient-home>.recovery-safety-note{order:7}.patient-home>.patient-home__audit-note{order:8}.patient-home__header{margin-bottom:18px}.patient-home__header h1{margin-bottom:4px}.patient-home__header p{font-size:14px;line-height:1.55}.portal-patient .patient-home__header .status-pill{margin-top:10px}.today-section{scroll-margin-top:12px}.today-card--team{box-shadow:none}.recovery-hero{margin-top:6px}.patient-more-grid{grid-template-columns:1fr}.check-in-page{max-width:100%;padding-top:20px}.check-in-page .page-header h1{font-size:clamp(29px,9vw,34px)}.check-in-page .page-header p{font-size:14px;line-height:1.55}.check-in-form,.check-in-question-list,.check-in-question,.check-in-progress{min-width:0;max-width:100%}.check-in-actions{border-top:1px solid var(--border);padding-top:14px}.check-in-actions button{width:100%}.check-in-conversation__actions{grid-template-columns:repeat(2,minmax(0,1fr))}.check-in-conversation__actions .primary-button{grid-area:1/1/auto/-1}}@media (max-width:430px){.check-in-progress,.check-in-question,.check-in-result,.caregiver-notice,.form-message{border-radius:16px;padding:16px}.check-in-question legend{width:100%;padding-inline:0;font-size:17px}.check-in-conversation .check-in-progress{padding:14px}.check-in-conversation .check-in-companion{border-radius:17px;padding:11px 13px}.check-in-conversation .check-in-companion__icon{flex-basis:40px;height:40px}.check-in-conversation .check-in-companion__icon.is-small{flex-basis:32px;height:32px}.check-in-conversation__stage{border-radius:22px;gap:14px;padding:12px}.check-in-conversation .check-in-question{border-radius:20px 20px 20px 8px;padding:15px}.check-in-conversation .scale-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.scale-grid label{min-width:0;padding-inline:4px}.check-in-conversation .choice-grid{grid-template-columns:1fr}.choice-grid label,.choice-stack label,.scale-grid label{min-height:52px}.patient-more-card{padding:17px}}@media (max-width:340px){.portal-patient .app-nav a{padding-inline:2px;font-size:10px}.portal-patient .app-nav a[aria-current=page] svg{padding-inline:10px}.scale-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (prefers-reduced-motion:reduce){.patient-more-card,.check-in-conversation .choice-grid label,.check-in-conversation .choice-stack label,.check-in-conversation .scale-grid label{transition:none}}
.command-priority{border-top:4px solid var(--critical,#b43732);margin-bottom:1.25rem}.metric-grid--compact .metric-card{min-height:132px}.empty-state{color:#713448;background:#fff3f6;border:1px dashed #dda6b6;border-radius:16px;align-items:center;gap:14px;padding:22px;display:flex}.empty-state p{color:var(--muted);margin:5px 0 12px}.queue-summary{color:#fff;background:#7d3049;border-radius:18px;grid-template-columns:repeat(3,minmax(0,1fr));gap:1px;margin-bottom:18px;display:grid;overflow:hidden}.queue-summary>div{background:#963d59;gap:2px;padding:16px 20px;display:grid}.queue-summary strong{font-family:var(--font-display);font-size:clamp(1.7rem,3vw,2.4rem)}.queue-summary span{color:#ffe8ef;font-size:.87rem}.queue-summary>p{grid-column:1/-1;margin:0;padding:11px 20px}.severity-dot{border-radius:50%;width:10px;height:10px;margin-right:7px;display:inline-block}.severity-dot--red{background:#f07970;outline:2px solid #fff}.admin-action-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:18px;display:grid}.admin-action-grid a{border:1px solid var(--border);color:var(--ink);background:#fff;border-radius:16px;gap:5px;min-height:110px;padding:20px;text-decoration:none;display:grid}.admin-action-grid a:hover{border-color:#d99aac;transform:translateY(-2px);box-shadow:0 12px 30px #9439561a}.admin-action-grid strong{color:var(--primary);font-family:var(--font-display);font-size:1.25rem}.admin-action-grid span{color:var(--muted)}.hero-panel--compact{min-height:auto}.narrative-summary{background:#fff0f4;border:1px solid #efc5d1;border-radius:20px;justify-content:space-between;align-items:center;gap:20px;margin-bottom:22px;padding:clamp(20px,3vw,30px);display:flex}.narrative-summary h2{margin:4px 0 8px}.narrative-summary p{color:var(--muted);max-width:72ch;margin:0}.kpi-group-title{letter-spacing:.04em;text-transform:uppercase;margin:0 0 10px;font-size:1rem}.demo-console-layout{grid-template-columns:minmax(0,1.15fr) minmax(300px,.85fr);gap:18px;display:grid}.demo-reset-form{gap:17px;display:grid}.demo-reset-form label:not(.confirmation-check){gap:7px;font-weight:700;display:grid}.demo-reset-form input:not([type=checkbox]),.demo-reset-form select{width:100%;min-height:48px}.confirmation-check{align-items:start;gap:10px;display:flex}.confirmation-check input{flex:none;width:22px;height:22px;margin-top:2px}.success-notice{color:#145a49;background:#eaf7f1;border-radius:10px;padding:12px}.demo-story-card ol{gap:12px;margin:16px 0 0;padding:0;list-style:none;display:grid}.demo-story-card li{border-left:3px solid #c99b45;gap:2px;padding-left:14px;display:grid}.demo-story-card li span{color:var(--muted);font-size:.9rem}@media (max-width:900px){.admin-action-grid,.demo-console-layout,.queue-summary{grid-template-columns:1fr}.queue-summary>p{grid-column:auto}.narrative-summary{flex-direction:column;align-items:flex-start}}@media (prefers-reduced-motion:no-preference) and (hover:hover){.admin-action-grid a{transition:border-color .18s,box-shadow .18s,transform .18s}}.queue-command-summary{grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin:0 0 16px;display:grid}.queue-command-summary>div{background:#fff;border:1px solid #eadde1;border-radius:16px;gap:2px;min-height:92px;padding:15px 17px;display:grid}.queue-command-summary>div.is-critical{background:#fff0f1;border-color:#efb9bc}.queue-command-summary>div.is-attention{background:#fff8ea;border-color:#ead29c}.queue-command-summary strong{color:#7c314a;font-family:var(--font-display);font-size:2rem}.queue-command-summary span{color:var(--muted);font-size:.85rem}.command-queue-filters{background:#fff;border:1px solid #eadde1;border-radius:17px;flex-wrap:wrap;gap:7px;margin-bottom:16px;padding:8px;display:flex}.command-queue-filters a{color:var(--ink);border-radius:12px;align-items:center;gap:8px;min-height:42px;padding:8px 13px;font-weight:750;text-decoration:none;display:inline-flex}.command-queue-filters a:hover{background:#fff3f6}.command-queue-filters a.is-active{color:#fff;background:#7c314a}.command-queue-filters strong{background:#7c314a1a;border-radius:999px;padding:2px 7px;font-size:.75rem}.command-queue-filters a.is-active strong{background:#ffffff2e}.command-worklist{gap:10px;display:grid}.command-work-item{color:var(--ink);background:#fff;border:1px solid #eadde1;border-left:5px solid #d6b6c0;border-radius:17px;grid-template-columns:132px minmax(0,1fr) auto auto;align-items:center;gap:16px;padding:16px;text-decoration:none;display:grid}.command-work-item--red{border-left-color:#b43732;box-shadow:0 8px 24px #b4373214}.command-work-item--yellow{border-left-color:#c8912f}.command-work-item:hover{border-color:#d99aac;box-shadow:0 12px 28px #7c314a17}.command-work-item__risk{justify-items:start;gap:6px;display:grid}.command-work-item__risk small{color:var(--muted)}.command-work-item__body{min-width:0}.command-work-item__body>strong{font-size:1.03rem;display:block}.command-work-item__body p{color:var(--muted);overflow-wrap:anywhere;margin:4px 0 8px}.command-work-item__body>div{flex-wrap:wrap;gap:6px;display:flex}.command-work-item__body>div span{color:#6c5860;background:#f8f3f5;border-radius:999px;padding:4px 8px;font-size:.76rem}.command-work-item__body>div span.is-call-today{color:#7a5214;background:#fff1dd}.command-work-item__open{color:#9c3859;white-space:nowrap;font-weight:780}.command-center-principle{margin-top:18px}.alert-detail-status{place-items:flex-end end;gap:8px;display:grid}.command-action-block{background:#fffafb;border:1px solid #eddde2;border-radius:15px;gap:11px;margin-top:14px;padding:15px;display:grid}.command-action-block--critical{background:#fff3f4;border-color:#edb7bc}.command-action-block--escalation{background:#fff9ec;border-color:#ead5a4}.command-action-block--resolution{background:#eef8f4;border-color:#b9dfd0}.command-action-block>strong{color:#6e2941;font-size:1rem}.command-action-block>p{color:var(--muted);margin:0}.form-grid{gap:10px;display:grid}.form-grid--two{grid-template-columns:repeat(2,minmax(0,1fr))}.form-message{color:#24624f;min-height:1.4em}.form-message--error{color:#a33b36}@media (max-width:980px){.queue-command-summary{grid-template-columns:repeat(3,minmax(0,1fr))}.command-work-item{grid-template-columns:110px minmax(0,1fr) auto}.command-work-item__open{display:none}}@media (max-width:680px){.queue-command-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.command-queue-filters{grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.command-queue-filters a{justify-content:space-between}.command-work-item{grid-template-columns:1fr;align-items:start}.command-work-item__risk{align-items:center;display:flex}.command-work-item .callback-sla-indicator{justify-self:stretch}.form-grid--two{grid-template-columns:1fr}.alert-detail-status{justify-items:start;width:100%}}.ceo-demo-console{gap:18px;display:grid}.ceo-demo-launch{color:#fff;background:linear-gradient(135deg,#742b45 0%,#b73c61 58%,#d96b82 100%);border-radius:24px;grid-template-columns:minmax(0,1.4fr) minmax(260px,.6fr);gap:clamp(24px,4vw,54px);padding:clamp(24px,4vw,42px);display:grid;position:relative;overflow:hidden;box-shadow:0 22px 54px #742b4530}.ceo-demo-launch:after{content:"";opacity:.38;pointer-events:none;background:radial-gradient(circle,#ffffff2e 0 2px,#0000 3px) 0 0/24px 24px;width:260px;height:220px;position:absolute;top:-70px;right:-50px}.ceo-demo-launch .page-eyebrow{color:#ffdce6}.ceo-demo-launch h2{max-width:20ch;margin:8px 0 12px;font-size:clamp(1.8rem,3.2vw,3rem);line-height:1.18}.ceo-demo-launch__copy>p{color:#ffeaf0;max-width:66ch;margin:0 0 18px;line-height:1.7}.demo-start-state{border:1px solid #ffffff4d;border-radius:14px;gap:3px;margin:0 0 16px;padding:13px 15px;display:grid}.demo-start-state.is-ready{background:#18654e59}.demo-start-state.is-blocked{background:#6f171e75}.demo-start-state span{color:#ffedf2;font-size:.88rem}.ceo-demo-confirmation{background:#ffffff1a;border-radius:14px;margin:0 0 14px;padding:12px}.ceo-demo-launch__button{color:#8e2f4d;background:#fff;min-height:54px;box-shadow:0 12px 28px #460f2540}.ceo-demo-launch__button:hover{background:#fff3f6}.demo-launch-message{color:#fff1f5;min-height:1.5em;margin:12px 0 0}.demo-next-step{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-top:12px;display:flex}.demo-next-step .logout-button{color:#fff;background:#145a49}.ceo-demo-vitals{z-index:1;grid-template-columns:repeat(2,minmax(0,1fr));align-content:start;gap:9px;display:grid;position:relative}.ceo-demo-vitals>div{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#ffffff21;border:1px solid #fff3;border-radius:15px;gap:3px;min-height:92px;padding:14px;display:grid}.ceo-demo-vitals>div.is-critical{background:#6110197a;border-color:#ffcdd194}.ceo-demo-vitals span{color:#ffe8ef;font-size:.78rem}.ceo-demo-vitals strong{font-family:var(--font-display);font-size:1.9rem}.ceo-demo-story ol{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:16px 0 0;padding:0;list-style:none;display:grid}.ceo-demo-story li{background:#fff8fa;border:1px solid #efdfe4;border-radius:16px;grid-template-columns:40px minmax(0,1fr);align-items:start;gap:12px;min-height:132px;padding:16px;display:grid}.ceo-demo-scene-number{color:#fff;background:#b43a5d;border-radius:50%;justify-content:center;align-items:center;width:38px;height:38px;font-size:.78rem;font-weight:850;display:inline-flex}.ceo-demo-scene-copy{gap:3px;min-width:0;display:grid}.ceo-demo-scene-copy>strong{color:#6f2940}.ceo-demo-scene-copy>span{color:#9c3859;font-size:.84rem;font-weight:750}.ceo-demo-scene-copy>small{color:var(--muted);line-height:1.5}.demo-duration{color:#9c3859;background:#fff0f4;border-radius:999px;padding:7px 12px;font-weight:800}.demo-advanced-scenarios summary{color:#7b3049;cursor:pointer;min-height:44px;padding:8px 0;font-weight:800}.demo-advanced-scenarios[open] summary{margin-bottom:14px}.demo-boundary-strip{color:#6b4a13;background:#fff8e8;border:1px solid #ead29c;border-radius:16px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:5px;padding:15px 18px;display:grid}.demo-boundary-strip span{font-size:.88rem}.demo-boundary-strip a{color:#8e2f4d;min-height:44px;padding:10px 0;font-weight:800;text-decoration:none}.pilot-readiness-board{gap:18px;display:grid}.pilot-readiness-hero{background:linear-gradient(135deg,#fff 0%,#fff3f6 100%);border:1px solid #eadde1;border-radius:24px;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:26px;padding:clamp(24px,4vw,38px);display:grid}.pilot-readiness-hero h1{max-width:21ch;margin:8px 0 12px;font-size:clamp(2rem,4vw,3.5rem);line-height:1.16}.pilot-readiness-hero p{color:var(--muted);max-width:76ch;margin:0;line-height:1.7}.pilot-readiness-hero__decision{color:#fff;background:#772d47;border-radius:18px;min-width:260px;padding:19px 21px;display:grid}.pilot-readiness-hero__decision span{color:#ffdce6;font-size:.78rem;font-weight:750}.pilot-readiness-hero__decision strong{font-family:var(--font-display);margin:3px 0;font-size:1.7rem}.pilot-readiness-hero__decision small{color:#704d13;text-align:center;background:#fff0d2;border-radius:999px;margin-top:9px;padding:5px 9px;font-weight:850}.pilot-readiness-summary{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.pilot-readiness-summary article{background:#fff;border:1px solid #eadde1;border-radius:17px;gap:2px;padding:17px 20px;display:grid}.pilot-readiness-summary article.is-proven{border-top:4px solid #2f8f6b}.pilot-readiness-summary article.is-decision{border-top:4px solid #c99b45}.pilot-readiness-summary article.is-action{border-top:4px solid #c94646}.pilot-readiness-summary strong{color:#772d47;font-family:var(--font-display);font-size:2rem}.pilot-readiness-summary span{color:var(--muted);font-size:.86rem}.pilot-gate-list{gap:10px;margin:17px 0 0;padding:0;list-style:none;display:grid}.pilot-gate{border:1px solid #eadde1;border-left:5px solid #c99b45;border-radius:16px;grid-template-columns:40px minmax(0,1fr) auto;align-items:center;gap:14px;padding:14px 16px;display:grid}.pilot-gate--proven_uat{border-left-color:#2f8f6b}.pilot-gate--action_required{border-left-color:#c94646}.pilot-gate__number{color:#8e2f4d;background:#fff0f4;border-radius:50%;justify-content:center;align-items:center;width:36px;height:36px;font-weight:850;display:inline-flex}.pilot-gate__copy{gap:2px;min-width:0;display:grid}.pilot-gate__copy>strong{color:#582637}.pilot-gate__copy>span{color:#8e2f4d;font-size:.86rem;font-weight:750}.pilot-gate__copy>small{color:var(--muted);line-height:1.48}.pilot-readiness-grid{grid-template-columns:minmax(0,1.05fr) minmax(300px,.95fr);gap:18px;display:grid}.pilot-evidence-list{gap:0;margin:14px 0 0;display:grid}.pilot-evidence-list div{border-top:1px solid #efe4e7;justify-content:space-between;align-items:center;gap:20px;min-height:50px;display:flex}.pilot-evidence-list dt{color:var(--muted)}.pilot-evidence-list dd{color:#7b3049;margin:0;font-size:1.15rem;font-weight:850}.pilot-next-decision{background:#fffaf0;border-color:#ead5a4}.pilot-next-decision>p{color:var(--muted);line-height:1.6}.pilot-next-decision ul{gap:10px;padding-left:1.25rem;display:grid}.pilot-audience-note{border-top:1px solid #ead5a4;margin-bottom:0;padding-top:13px}@media (max-width:1040px){.ceo-demo-story ol{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:780px){.ceo-demo-launch,.pilot-readiness-hero,.pilot-readiness-grid{grid-template-columns:1fr}.ceo-demo-vitals{grid-template-columns:repeat(3,minmax(0,1fr))}.pilot-readiness-hero__decision{min-width:0}.demo-boundary-strip{grid-template-columns:1fr}}@media (max-width:560px){.ceo-demo-launch{border-radius:20px;padding:22px 18px}.ceo-demo-vitals,.pilot-readiness-summary,.ceo-demo-story ol{grid-template-columns:1fr 1fr}.ceo-demo-vitals>div{min-height:78px}.ceo-demo-story li{grid-template-columns:34px minmax(0,1fr);min-height:0;padding:13px}.ceo-demo-scene-number{width:32px;height:32px}.pilot-gate{grid-template-columns:34px minmax(0,1fr);align-items:start}.pilot-gate>.status-pill{grid-column:2;justify-self:start}}@media (max-width:390px){.ceo-demo-vitals,.pilot-readiness-summary,.ceo-demo-story ol{grid-template-columns:1fr}}.tka-pilot-starter{color:#fff;background:linear-gradient(135deg,#7e2e4a 0%,#b43a5d 58%,#d5748d 100%);border-radius:22px;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:20px;margin-bottom:18px;padding:24px;display:grid;box-shadow:0 18px 42px #7e2e4a33}.tka-pilot-starter .page-eyebrow,.tka-pilot-starter p,.tka-pilot-starter small{color:#ffe5ed}.tka-pilot-starter h2{color:#fff;margin:5px 0 8px}.tka-pilot-starter p{margin:0 0 6px;line-height:1.6}.tka-pilot-starter .button{color:#8e2f4d;background:#fff;min-height:50px}.tka-pilot-starter .form-message{grid-column:1/-1;margin:0}.schedule-question-picker{border:1px solid #eadde1;border-radius:12px;flex-wrap:wrap;grid-column:1/-1;gap:8px 14px;padding:12px;display:flex}.schedule-question-picker label{flex-direction:row;align-items:center;gap:7px;display:inline-flex}.schedule-question-picker input{width:18px;height:18px;min-height:18px}.shift-handoff-panel{margin:18px 0}.shift-state{border-radius:999px;padding:8px 12px;font-size:.82rem;font-weight:850}.shift-state.is-active{color:#176047;background:#e2f4ed}.shift-state.is-off{color:#785864;background:#f4edef}.shift-start-form{grid-template-columns:minmax(180px,.8fr) minmax(220px,1fr) auto;align-items:end;gap:12px;display:grid}.shift-active-layout{grid-template-columns:minmax(260px,.72fr) minmax(0,1.28fr);gap:18px;display:grid}.shift-active-summary{background:#fff2f6;border:1px solid #ecd8df;border-radius:17px;gap:5px;padding:18px;display:grid}.shift-active-summary>span{color:#9c3859;text-transform:uppercase;font-size:.78rem;font-weight:850}.shift-active-summary>strong{color:#62253a;font-size:1.15rem}.shift-active-summary>small{color:var(--muted)}.shift-work-chips{flex-wrap:wrap;gap:7px;margin-top:10px;display:flex}.shift-work-chips span{color:#664a54;background:#fff;border-radius:999px;padding:5px 9px;font-size:.77rem;font-weight:750}.shift-work-chips span.is-critical{color:#9e2424;background:#ffe1e1}.shift-pending{color:#725018;background:#fff8e8;border-radius:10px;margin:10px 0 0;padding:10px;font-size:.85rem}.shift-actions{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.shift-actions form{border:1px solid #eadde1;border-radius:16px;gap:10px;padding:16px;display:grid}.shift-actions form>strong{color:#6c2940}.shift-actions textarea{min-height:82px}.shift-actions small{color:#a03939;line-height:1.5}.shift-incoming-list{gap:10px;margin-bottom:16px;display:grid}.shift-incoming-list article{background:#fff8e8;border:1px solid #ead5a4;border-radius:16px;justify-content:space-between;align-items:center;gap:16px;padding:16px;display:flex}.shift-incoming-list p{color:#6f5a33;margin:4px 0}.shift-incoming-list small{color:#836b3e}.shift-team-roster{border-top:1px solid #eee0e5;margin-top:16px;padding-top:10px}.shift-team-roster summary{color:#7b3049;cursor:pointer;min-height:44px;padding:10px 0;font-weight:800}.shift-team-roster p{border-top:1px solid #f0e4e8;justify-content:space-between;align-items:center;gap:12px;margin:0;padding:10px 0;display:flex}.shift-team-roster span{color:var(--muted);font-size:.84rem}.appointment-simulator{gap:16px;display:grid}.simulator-boundary{background:#fff8e8;border:1px solid #ead5a4;border-radius:17px;justify-content:space-between;align-items:center;gap:20px;padding:16px 18px;display:flex}.simulator-boundary div,.simulator-boundary label{gap:3px;display:grid}.simulator-boundary span{color:#735927;font-size:.85rem}.simulator-boundary label{color:#694d1d;align-items:center;font-weight:750;display:flex}.simulator-boundary input{width:20px;height:20px;min-height:20px}.appointment-simulator-card>header{justify-content:space-between;align-items:start;gap:20px;display:flex}.appointment-simulator-card>header h2{margin:4px 0}.appointment-simulator-card>header p{color:var(--muted);margin:0}.appointment-simulator-card>header>strong{color:#8e2f4d;white-space:nowrap;background:#fff0f4;border-radius:999px;padding:7px 11px}.appointment-simulator-windows{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:18px;display:grid}.appointment-simulator-windows section{border:1px solid #eadde1;border-radius:15px;gap:5px;min-width:0;padding:15px;display:grid}.appointment-simulator-windows section.is-delivered{background:#f0faf6;border-color:#bcdcca}.appointment-simulator-windows span{color:#8f4560;font-size:.8rem;font-weight:800}.appointment-simulator-windows small{color:var(--muted);overflow-wrap:anywhere;min-height:2.8em}.appointment-simulator-windows .button{width:100%;margin-top:7px}@media (max-width:900px){.shift-active-layout,.appointment-simulator-windows{grid-template-columns:1fr}.shift-start-form{grid-template-columns:1fr 1fr}.shift-start-form .button{grid-column:1/-1}}@media (max-width:680px){.tka-pilot-starter,.shift-start-form,.shift-actions{grid-template-columns:1fr}.tka-pilot-starter .button{width:100%}.simulator-boundary,.appointment-simulator-card>header,.shift-incoming-list article{align-items:stretch;display:grid}.shift-team-roster p{align-items:start;display:grid}}
:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--ivory:#fff7f8;--warm-white:#fff;--deep-green:#b43a5d;--deep-green-ink:#8f2f4d;--soft-mint:#f3cad6;--mint-wash:#fff0f4;--muted-teal:#c96f89;--coral:#b93d63;--coral-soft:#fde4eb;--gold:#c99b45;--gold-soft:#f5e9d2;--text:#33262b;--text-secondary:#756168;--border:#eadde1;--success:#2f8f6b;--warning:#b77712;--critical:#c94646;--shadow-soft:0 20px 52px #7337491a;--shadow-card:0 10px 28px #73374912;--radius-xl:24px;--radius-lg:18px;--radius-md:14px;--touch-target:44px;--font-sans:"Noto Sans Thai", "Noto Sans", "Leelawadee UI", system-ui, sans-serif;--font-serif:"Noto Serif Thai", "Noto Serif", "Th Sarabun New", Georgia, serif;--primary:var(--deep-green);--ink:var(--text);--muted:var(--text-secondary);--font-display:var(--font-serif)}*{box-sizing:border-box}html{background:var(--ivory);color:var(--text);font-family:var(--font-sans);min-width:320px}body{background:radial-gradient(circle at 78% 8%, #f4b4c52e, transparent 28rem), var(--ivory);min-height:100vh;margin:0}img,svg,video,canvas{max-width:100%}p,h1,h2,h3,legend,label,small,strong,span{overflow-wrap:anywhere}.skip-link{background:var(--deep-green-ink);color:#fff;z-index:100;border-radius:0 0 10px;padding:12px 16px;position:fixed;top:0;left:0;transform:translateY(-120%)}.skip-link:focus{transform:translateY(0)}button,input,select,textarea{font:inherit}button,a{-webkit-tap-highlight-color:transparent}a{color:inherit}:focus-visible{outline-offset:3px;outline:3px solid #bd466752}.sr-only{clip:rect(0 0 0 0);clip-path:inset(50%);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.uat-banner{background:var(--gold-soft);color:#684a15;z-index:60;border-bottom:1px solid #c99b4575;justify-content:center;align-items:center;gap:8px;width:100%;min-height:34px;padding:7px 16px;font-size:13px;display:flex;position:sticky;top:0}.uat-banner strong{letter-spacing:.035em}.brand-mark{flex-direction:column;align-items:flex-start;gap:5px;max-width:100%;display:inline-flex}.brand-mark__lockup{align-items:center;width:410px;max-width:100%;display:flex}.brand-mark__logo-crop{flex:0 0 70.5%;display:block;overflow:hidden}.brand-mark__logo{object-fit:contain;object-position:left center;width:142%;max-width:none;height:auto;display:block}.brand-mark__product{color:#0000;letter-spacing:.055em;background:linear-gradient(135deg,#b21f50 0%,#ef6b72 100%);-webkit-background-clip:text;background-clip:text;flex:0 0 29.5%;padding-left:.35rem;font-size:.9rem;font-weight:850;line-height:1}.brand-mark.is-compact .brand-mark__lockup{width:250px}.brand-mark.is-compact .brand-mark__product{letter-spacing:.035em;white-space:nowrap;font-size:.62rem}.brand-mark__tagline{color:#8a6b35;font-family:var(--font-serif);letter-spacing:.04em;white-space:nowrap;margin-left:2px;font-size:12px}.page-eyebrow{color:var(--deep-green);letter-spacing:.12em;text-transform:uppercase;font-size:12px;font-weight:800}.login-stage{background:snow;align-items:center;min-height:calc(100vh - 34px);padding:clamp(46px,6vh,72px) clamp(28px,5vw,76px);display:grid}.login-frame{grid-template-columns:minmax(0,1.1fr) minmax(410px,.94fr);width:100%;max-width:1320px;margin:0 auto;display:grid}.login-story{border-right:1px solid #eadde1;flex-direction:column;justify-content:space-between;min-height:min(76vh,760px);padding:0 clamp(44px,6vw,92px) 0 4px;display:flex}.login-story .brand-mark.is-compact .brand-mark__lockup{width:min(460px,82%)}.login-story .brand-mark.is-compact .brand-mark__product{font-size:1rem}.login-story__message{margin:58px 0}.login-story h1{font-family:var(--font-serif);letter-spacing:-.045em;max-width:700px;margin:0 0 30px;font-size:clamp(48px,4.2vw,62px);font-weight:600;line-height:1.22}.login-story h1 span,.login-story h1 em{display:block}.login-story h1 em{color:var(--coral);margin-top:2px;font-style:normal}.login-story__lead{color:var(--text-secondary);max-width:660px;margin:0;font-size:17px;line-height:1.72}.login-story__audit{color:var(--text-secondary);align-items:center;gap:16px;max-width:440px;font-size:13px;line-height:1.65;display:flex}.login-story__audit p{margin:0}.login-story__audit-icon{border:1px solid var(--soft-mint);color:var(--deep-green);background:#fff4f6;border-radius:50%;flex:none;justify-content:center;align-items:center;width:50px;height:50px;display:flex}.login-card{align-self:center;width:100%;max-width:none;padding:16px 0 16px clamp(44px,6vw,88px)}.login-card h2{font-family:var(--font-serif);letter-spacing:-.035em;margin:0 0 10px;font-size:clamp(38px,3.2vw,48px);font-weight:600;line-height:1.2}.login-card__intro{color:var(--text-secondary);margin:0 0 34px;font-size:15px;line-height:1.65}.login-card__mobile-audit{display:none}.login-form{gap:20px;display:grid}.form-field{gap:8px;display:grid}.form-field label{color:var(--text);font-size:14px;font-weight:750}.login-field-shell{border:1px solid var(--border);border-radius:var(--radius-md);color:#948087;background:#fffdf9;align-items:center;gap:10px;min-height:58px;padding:0 15px;transition:border-color .16s,box-shadow .16s,background-color .16s;display:flex}.login-field-shell:hover{border-color:#d9bdc6}.login-field-shell:focus-within{border-color:var(--deep-green);background:#fff;box-shadow:0 0 0 4px #bd46671c}.form-field input:not([type=checkbox]){color:var(--text);background:0 0;border:0;border-radius:0;width:100%;min-width:0;min-height:56px;padding:12px 0}.form-field input:focus{outline:none}.login-password-toggle{color:var(--text-secondary);cursor:pointer;background:0 0;border:0;border-radius:8px;flex:none;justify-content:center;align-items:center;width:44px;height:44px;margin-right:-8px;display:inline-flex}.login-password-toggle:hover{background:var(--mint-wash);color:var(--deep-green)}.login-form__secondary{justify-content:space-between;align-items:center;gap:16px;margin-top:-2px;font-size:13px;display:flex}.login-remember{color:var(--text-secondary);cursor:pointer;align-items:center;gap:9px;display:inline-flex}.login-remember input{accent-color:var(--deep-green);width:18px;height:18px;margin:0}.login-help{color:var(--deep-green);cursor:pointer;background:0 0;border:0;min-height:44px;padding:8px 0 8px 12px;font-size:13px;font-weight:750}.login-help:hover{color:var(--deep-green-ink);text-underline-offset:3px;text-decoration:underline}.button{cursor:pointer;border:0;border-radius:999px;justify-content:center;align-items:center;gap:9px;min-height:48px;padding:12px 20px;font-weight:800;text-decoration:none;transition:transform .16s,box-shadow .16s,background-color .16s;display:inline-flex}.button:hover{transform:translateY(-1px)}.button--primary{background:var(--deep-green);color:#fff;box-shadow:0 8px 20px #bd466733}.button--primary:hover{background:var(--deep-green-ink)}.button--quiet{background:var(--mint-wash);color:var(--deep-green)}.button[disabled]{cursor:wait;opacity:.72;transform:none}.form-error{border-radius:var(--radius-md);color:#9e3c32;background:#fff0ee;border:1px solid #f0c4bd;align-items:flex-start;gap:9px;margin:0;padding:12px 13px;font-size:14px;display:flex}.form-help-note{border-radius:var(--radius-md);color:#72531a;background:#fff7e9;border:1px solid #ead3a6;margin:0;padding:11px 13px;font-size:13px;line-height:1.55}.login-form>.button{border-radius:13px;width:100%;min-height:58px}.demo-accounts{border-top:1px solid var(--border);margin-top:28px;padding-top:14px}.demo-accounts__title{color:var(--text);cursor:pointer;-webkit-user-select:none;user-select:none;justify-content:center;align-items:center;gap:10px;min-height:48px;padding:6px 12px;font-size:14px;font-weight:750;list-style:none;display:flex}.demo-accounts__title::-webkit-details-marker{display:none}.demo-accounts__title svg{color:var(--deep-green);transition:transform .16s}.demo-accounts[open] .demo-accounts__title svg{transform:rotate(180deg)}.demo-accounts__title:hover{color:var(--deep-green)}.demo-accounts__grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;padding-top:10px;display:grid}.demo-account{border:1px solid var(--border);color:var(--text);cursor:pointer;text-align:left;background:#fffdf9;border-radius:12px;min-height:44px;padding:9px 10px;font-size:13px}.demo-account:hover{background:var(--mint-wash);border-color:var(--soft-mint)}.demo-account[aria-pressed=true]{background:var(--mint-wash);border-color:var(--deep-green)}.demo-account strong,.demo-account span{display:block}.demo-account span{color:var(--text-secondary);margin-top:2px;font-size:11px}.login-safety-note{color:var(--text-secondary);text-align:center;margin:12px 0 0;font-size:12px;line-height:1.5}.app-shell{grid-template-columns:268px minmax(0,1fr);min-height:calc(100vh - 34px);display:grid}.app-sidebar{border-right:1px solid var(--border);background:#fffafb;flex-direction:column;height:calc(100vh - 34px);padding:26px 20px 20px;display:flex;position:sticky;top:34px}.portal-label{color:var(--text-secondary);letter-spacing:.1em;text-transform:uppercase;margin:34px 10px 12px;font-size:11px;font-weight:800}.mobile-signout{display:none}.app-nav{gap:7px;display:grid}.app-nav a{color:var(--text-secondary);border-radius:14px;align-items:center;gap:11px;min-height:46px;padding:10px 12px;font-size:14px;font-weight:700;text-decoration:none;display:flex}.app-nav a[aria-current=page]{background:var(--mint-wash);color:var(--deep-green);box-shadow:inset 3px 0 0 var(--coral)}.app-sidebar__foot{border-top:1px solid var(--border);margin-top:auto;padding-top:18px}.signed-in-person{align-items:center;gap:10px;margin-bottom:13px;display:flex}.signed-in-person__avatar{background:var(--gold-soft);color:#805c1d;border-radius:50%;flex:none;justify-content:center;align-items:center;width:40px;height:40px;display:flex}.signed-in-person__text{min-width:0}.signed-in-person strong,.signed-in-person span{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.signed-in-person strong{font-size:13px}.signed-in-person span{color:var(--text-secondary);margin-top:2px;font-size:11px}.logout-button{border:1px solid var(--border);color:var(--text-secondary);cursor:pointer;background:0 0;border-radius:999px;width:100%;min-height:44px;padding:9px 14px}.app-content{background:linear-gradient(135deg,#fff9faeb,#fff4f7b8);min-width:0}.page-wrap{max-width:1440px;margin:0 auto;padding:36px clamp(20px,4vw,62px) 64px}.page-header{justify-content:space-between;align-items:flex-start;gap:24px;margin-bottom:28px;display:flex}.page-header h1{font-family:var(--font-serif);letter-spacing:-.025em;margin:9px 0 8px;font-size:clamp(32px,4vw,48px);font-weight:500;line-height:1.12}.page-header p{color:var(--text-secondary);max-width:720px;margin:0;line-height:1.65}.status-pill{white-space:nowrap;border:1px solid #0000;border-radius:999px;align-items:center;min-height:28px;padding:5px 10px;font-size:12px;font-weight:800;line-height:1.2;display:inline-flex}.status-pill--success{color:#1e7354;background:#e4f3ec;border-color:#c1e2d4}.status-pill--warning{color:#92600c;background:#fff1d8;border-color:#f1d5a1}.status-pill--critical{color:#a83a31;background:#fff0ee;border-color:#f3c1ba}.status-pill--info{background:var(--mint-wash);border-color:var(--soft-mint);color:var(--deep-green)}.status-pill--neutral{border-color:var(--border);color:var(--text-secondary);background:#f3f1ed}.hero-panel{background:var(--warm-white);border:1px solid var(--border);border-radius:var(--radius-xl);box-shadow:var(--shadow-card);grid-template-columns:minmax(0,1fr) auto;gap:24px;margin-bottom:22px;padding:clamp(24px,3vw,38px);display:grid;position:relative}.hero-panel:before{background:var(--coral);border-radius:var(--radius-xl) 0 0 var(--radius-xl);content:"";width:4px;position:absolute;inset:0 auto 0 0}.hero-panel h2{font-family:var(--font-serif);margin:0 0 10px;font-size:clamp(26px,3vw,38px);font-weight:500;line-height:1.25}.hero-panel p{color:var(--text-secondary);max-width:720px;margin:0;line-height:1.65}.hero-panel__seal{background:var(--coral-soft);color:#bb4f41;border:1px solid #f4c6bd;border-radius:50%;justify-content:center;align-items:center;width:76px;height:76px;display:flex}.metric-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:22px;display:grid}.metric-card,.content-card{background:var(--warm-white);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-card)}.metric-card{min-height:150px;padding:21px}.metric-card__icon{color:var(--deep-green);margin-bottom:18px}.metric-card__label{color:var(--text-secondary);font-size:13px;line-height:1.4}.metric-card__value{font-family:var(--font-serif);margin-top:5px;font-size:30px;line-height:1.2}.content-grid{grid-template-columns:minmax(0,1.25fr) minmax(300px,.75fr);gap:18px;display:grid}.content-card{min-width:0;padding:24px}.content-card__header{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:18px;display:flex}.content-card h2,.content-card h3{font-family:var(--font-serif);margin:0;font-weight:500}.content-card h2{font-size:25px}.content-card h3{font-size:20px}.content-card__subtle{color:var(--text-secondary);margin:5px 0 0;font-size:13px;line-height:1.55}.readiness-list{gap:0;margin:0;padding:0;list-style:none;display:grid}.readiness-list li{border-top:1px solid #eee9e0;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:12px;min-height:72px;padding:12px 0;display:grid}.readiness-list li:first-child{border-top:0}.readiness-list__icon{background:var(--mint-wash);color:var(--deep-green);border-radius:12px;justify-content:center;align-items:center;width:38px;height:38px;display:flex}.readiness-list strong,.readiness-list span{display:block}.readiness-list strong{font-size:14px}.readiness-list span{color:var(--text-secondary);margin-top:3px;font-size:12px;line-height:1.45}.identity-card{background:var(--mint-wash);border:1px solid var(--soft-mint);border-radius:16px;padding:18px}.identity-card__label{color:var(--deep-green);letter-spacing:.08em;text-transform:uppercase;font-size:11px;font-weight:800}.identity-card__name{font-family:var(--font-serif);margin:9px 0 2px;font-size:24px}.identity-card__meta{color:var(--text-secondary);font-size:13px;line-height:1.5}.safety-callout{background:var(--gold-soft);color:#6f521e;border:1px solid #e9d3a8;border-radius:16px;align-items:flex-start;gap:12px;margin-top:18px;padding:16px;display:flex}.safety-callout strong,.safety-callout span{display:block}.safety-callout span{margin-top:3px;font-size:12px;line-height:1.55}.data-table-wrap{overflow-x:auto}.data-table{border-collapse:collapse;width:100%;min-width:640px}.data-table caption{color:var(--text-secondary);text-align:left;padding:0 0 10px;font-size:13px}.data-table th,.data-table td{text-align:left;vertical-align:middle;border-bottom:1px solid #eee9e0;padding:13px 12px}.data-table th{color:var(--text-secondary);letter-spacing:.08em;text-transform:uppercase;font-size:12px}.data-table td{font-size:13px}.data-table tr:last-child td{border-bottom:0}@media (max-width:640px){.data-table{min-width:0}.data-table thead{clip:rect(0 0 0 0);clip-path:inset(50%);white-space:nowrap;border:0;width:1px;height:1px;position:absolute;overflow:hidden}.data-table tbody,.data-table tr,.data-table td{width:100%;display:block}.data-table tr{border-bottom:1px solid var(--border);padding:10px 0}.data-table td{text-align:right;border:0;grid-template-columns:minmax(105px,.45fr) minmax(0,1fr);align-items:baseline;gap:12px;padding:7px 2px;display:grid}.data-table td:before{color:var(--text-secondary);content:attr(data-label);text-align:left;font-size:12px;font-weight:800}.data-table .role-list{justify-content:flex-end}}.role-list{flex-wrap:wrap;gap:5px;display:flex}.scope-note{border:1px solid var(--border);background:#fffdf9;border-radius:16px;align-items:flex-start;gap:11px;padding:15px;display:flex}.scope-note+.scope-note{margin-top:10px}.scope-note svg{color:var(--deep-green);flex:none;margin-top:2px}.scope-note strong,.scope-note span{display:block}.scope-note strong{font-size:13px}.scope-note span{color:var(--text-secondary);margin-top:3px;font-size:12px;line-height:1.5}.patient-home{max-width:1320px}.patient-home__header{justify-content:space-between;align-items:flex-start;gap:24px;margin-bottom:24px;display:flex}.patient-home__header h1{font-family:var(--font-serif);letter-spacing:-.03em;margin:9px 0 8px;font-size:clamp(34px,4vw,50px);font-weight:500;line-height:1.12}.patient-home__header p{color:var(--text-secondary);max-width:720px;margin:0;line-height:1.65}.recovery-hero{box-shadow:var(--shadow-soft);background:#fffaf7;border:1px solid #f2c8bf;border-radius:28px;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:clamp(22px,4vw,44px);margin-bottom:34px;padding:clamp(24px,4vw,42px);display:grid;position:relative;overflow:hidden}.recovery-hero__day{color:#fff;background:#c84f42;border-radius:50%;flex-direction:column;justify-content:center;align-items:center;width:152px;height:152px;display:flex;box-shadow:0 14px 32px #f47a6838}.recovery-hero__day span{letter-spacing:.08em;text-transform:uppercase;font-size:12px;font-weight:800}.recovery-hero__day strong{font-family:var(--font-serif);font-size:70px;font-weight:500;line-height:.96}.recovery-hero__copy{z-index:1;min-width:0;position:relative}.recovery-hero__kicker{color:#7b5717;letter-spacing:.1em;text-transform:uppercase;font-size:12px;font-weight:800}.recovery-hero__copy h2{font-family:var(--font-serif);margin:7px 0 8px;font-size:clamp(28px,3.5vw,42px);font-weight:500;line-height:1.2}.recovery-hero__copy>p{color:var(--text-secondary);margin:0;line-height:1.65}.recovery-hero__meta{flex-wrap:wrap;gap:8px;margin-top:18px;display:flex}.recovery-hero__meta span{border:1px solid var(--border);color:var(--text-secondary);background:#fff;border-radius:999px;align-items:center;gap:7px;min-height:36px;padding:7px 11px;font-size:12px;line-height:1.4;display:inline-flex}.recovery-hero__meta svg{color:var(--deep-green);flex:none}.today-section{margin-bottom:28px}.section-heading{justify-content:space-between;align-items:flex-end;gap:18px;margin-bottom:16px;display:flex}.section-heading h2{font-family:var(--font-serif);margin:4px 0 0;font-size:28px;font-weight:500;line-height:1.25}.section-heading__date{color:var(--text-secondary);font-size:12px}.section-heading--compact{align-items:center}.today-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.today-card{background:var(--warm-white);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-card);grid-template-columns:50px minmax(0,1fr);align-items:flex-start;gap:14px;min-width:0;padding:22px;display:grid}.today-card>.status-pill{grid-column:2;justify-self:start}.today-card__icon{background:var(--mint-wash);border:1px solid var(--soft-mint);color:var(--deep-green);border-radius:16px;justify-content:center;align-items:center;width:50px;height:50px;display:flex}.today-card--checkin .today-card__icon{background:var(--gold-soft);color:#9b6d1e;border-color:#ead2a5}.today-card__label{color:var(--deep-green);letter-spacing:.08em;text-transform:uppercase;font-size:11px;font-weight:800}.today-card h3{font-family:var(--font-serif);margin:4px 0 5px;font-size:21px;font-weight:500;line-height:1.3}.today-card p{color:var(--text-secondary);margin:0;font-size:13px;line-height:1.6}.recovery-timeline-card{background:var(--warm-white);border:1px solid var(--border);border-radius:var(--radius-xl);box-shadow:var(--shadow-card);margin-bottom:20px;padding:clamp(22px,3vw,30px)}.recovery-timeline{grid-template-columns:repeat(5,minmax(0,1fr));margin:28px 0 0;padding:0;list-style:none;display:grid}.recovery-timeline__step{text-align:center;min-width:0;padding:0 10px;position:relative}.recovery-timeline__step:before{background:var(--border);content:"";width:100%;height:2px;position:absolute;top:18px;left:-50%}.recovery-timeline__step:first-child:before{display:none}.recovery-timeline__step.is-complete:before,.recovery-timeline__step.is-current:before{background:var(--muted-teal)}.recovery-timeline__marker{border:2px solid var(--border);color:var(--text-secondary);z-index:1;background:#f4f1ec;border-radius:50%;justify-content:center;align-items:center;width:38px;height:38px;font-size:12px;font-weight:800;display:inline-flex;position:relative}.is-complete .recovery-timeline__marker{background:var(--muted-teal);border-color:var(--muted-teal);color:#fff}.is-current .recovery-timeline__marker{background:var(--coral);box-shadow:0 0 0 5px var(--coral-soft);color:#fff;border-color:#f4a294}.recovery-timeline__copy{margin-top:11px;display:block}.recovery-timeline__copy strong,.recovery-timeline__copy span{display:block}.recovery-timeline__copy strong{font-family:var(--font-serif);font-size:16px;font-weight:600}.recovery-timeline__copy span{color:var(--text-secondary);margin-top:4px;font-size:11px;line-height:1.45}.patient-home__columns{grid-template-columns:minmax(0,.92fr) minmax(0,1.08fr);gap:18px;display:grid}.appointment-card{position:relative}.appointment-card__icon{background:var(--gold-soft);color:#9c6d1d;border-radius:50%;justify-content:center;align-items:center;width:56px;height:56px;margin-bottom:18px;display:flex}.appointment-card__time{background:#fffaf0;border:1px solid #edd8ae;border-radius:14px;flex-wrap:wrap;align-items:baseline;gap:5px 12px;margin-bottom:15px;padding:13px 15px;display:flex}.appointment-card__time strong{font-family:var(--font-serif);font-size:20px}.appointment-card__time span{color:#855e1b;font-weight:700}.appointment-card>h3{font-family:var(--font-serif);margin:0 0 12px;font-size:20px;font-weight:500;line-height:1.35}.appointment-card__details{gap:9px;display:grid}.appointment-card__details span{color:var(--text-secondary);align-items:flex-start;gap:8px;font-size:13px;line-height:1.5;display:flex}.appointment-card__details svg{color:var(--deep-green);flex:none;margin-top:1px}.appointment-card__note{border-top:1px solid var(--border);color:var(--text-secondary);margin:16px 0 0;padding-top:14px;font-size:12px;line-height:1.6}.guidance-list{gap:9px;display:grid}.guidance-list details{border:1px solid var(--border);background:#fffdf9;border-radius:14px;overflow:hidden}.guidance-list summary{cursor:pointer;min-height:var(--touch-target);padding:14px 18px;list-style-position:outside}.guidance-list summary>span,.guidance-list summary strong,.guidance-list summary span{display:block}.guidance-list summary strong{font-family:var(--font-serif);font-size:17px;font-weight:600;line-height:1.35}.guidance-list summary span span{color:var(--text-secondary);margin-top:4px;font-size:12px;line-height:1.5}.guidance-list details>p{border-top:1px solid var(--border);color:var(--text-secondary);margin:0;padding:14px 18px 8px;font-size:13px;line-height:1.7}.guidance-list details>small{color:#8a744e;padding:0 18px 16px;font-size:12px;line-height:1.5;display:block}.recovery-safety-note{background:var(--gold-soft);border-radius:var(--radius-lg);color:#674918;border:1px solid #e6cb99;grid-template-columns:auto minmax(0,1fr) auto;align-items:flex-start;gap:12px;margin-top:18px;padding:17px 18px;display:grid}.recovery-safety-note>svg{margin-top:1px}.recovery-safety-note strong,.recovery-safety-note span{display:block}.recovery-safety-note strong{font-size:13px}.recovery-safety-note div span{margin-top:3px;font-size:12px;line-height:1.55}.recovery-safety-note__channel{white-space:nowrap;background:#ffffff94;border:1px solid #dfc28b;border-radius:999px;align-items:center;gap:6px;min-height:34px;padding:6px 10px;font-size:12px;font-weight:800;display:inline-flex!important}.patient-home__audit-note{color:var(--text-secondary);text-align:center;justify-content:center;align-items:center;gap:7px;margin-top:15px;font-size:12px;line-height:1.5;display:flex}.recovery-empty-state{text-align:center}.recovery-empty-state>svg{color:var(--deep-green)}.recovery-empty-state h2{margin:14px 0 8px}.recovery-empty-state p{color:var(--text-secondary);max-width:620px;margin:0 auto;line-height:1.65}@media (max-width:1040px){.login-frame{grid-template-columns:minmax(0,1fr) minmax(380px,.88fr)}.login-story{padding-right:42px}.login-story h1{font-size:48px}.login-card{padding-left:42px}.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.recovery-timeline__copy span{display:none}}@media (max-width:800px){.uat-banner{flex-wrap:wrap;justify-content:flex-start;align-items:flex-start;gap:4px 7px;min-height:44px;padding:7px 12px;font-size:11px;line-height:1.35}.uat-banner__detail{flex-basis:100%;padding-left:23px}.uat-banner__separator{display:none}.login-stage{align-items:start;min-height:calc(100vh - 44px);padding:26px 18px 40px}.login-frame{flex-direction:column;gap:0;max-width:680px;display:flex}.login-story{border-bottom:1px solid var(--border);border-right:0;min-height:auto;padding:0 0 30px}.login-story .brand-mark.is-compact .brand-mark__lockup{width:min(320px,86vw)}.login-story .brand-mark.is-compact .brand-mark__product{font-size:.78rem}.login-story__message{margin:48px 0 0}.login-story h1{margin:0 0 20px;font-size:clamp(38px,8vw,48px);line-height:1.18}.login-story__lead{font-size:16px}.login-story__audit{display:none}.login-card{align-self:stretch;max-width:none;padding:34px 0 0}.login-card h2{font-size:34px}.login-card__mobile-audit{color:var(--text-secondary);align-items:flex-start;gap:10px;margin-top:20px;padding-top:18px;font-size:12px;line-height:1.55;display:flex}.login-card__mobile-audit svg{color:var(--deep-green);flex:none}.brand-mark__tagline{white-space:normal}.app-shell{min-height:calc(100vh - 44px);padding-bottom:72px;display:block}.app-sidebar{border-bottom:1px solid var(--border);border-right:0;justify-content:space-between;align-items:center;height:auto;padding:15px 16px;display:flex;position:static}.mobile-signout{display:block}.mobile-signout .logout-button{min-height:var(--touch-target);width:auto;padding:7px 12px}.portal-label,.app-sidebar__foot{display:none}.app-nav{border-top:1px solid var(--border);grid-template-columns:repeat(var(--nav-count,1), minmax(0, 1fr));padding:8px max(10px, env(safe-area-inset-left)) calc(8px + env(safe-area-inset-bottom)) max(10px, env(safe-area-inset-right));z-index:50;background:#fffffff7;display:grid;position:fixed;bottom:0;left:0;right:0}.app-nav a{text-align:center;flex-direction:column;justify-content:center;gap:3px;min-height:50px;padding:5px 8px;font-size:11px}.app-nav a[aria-current=page]{background:0 0}.portal-staff .app-nav{overscroll-behavior-inline:contain;scrollbar-width:thin;grid-template-columns:none;grid-auto-columns:minmax(92px,1fr);grid-auto-flow:column;justify-content:start;display:grid;overflow-x:auto}.page-wrap{padding:24px 16px 36px}.page-header{margin-bottom:20px;display:block}.page-header h1{font-size:32px}.page-header .status-pill{margin-top:14px}.hero-panel{padding:22px;display:block}.hero-panel__seal{width:58px;height:58px;margin-top:18px}.content-grid{grid-template-columns:1fr;display:grid}.patient-home__header{display:block}.patient-home__header .status-pill{margin-top:14px}.recovery-hero{grid-template-columns:96px minmax(0,1fr);padding:22px}.recovery-hero__day{width:96px;height:96px}.recovery-hero__day span{font-size:9px}.recovery-hero__day strong{font-size:48px}.recovery-hero__meta{display:grid}.today-grid,.patient-home__columns{grid-template-columns:1fr}.recovery-timeline{grid-template-columns:1fr;gap:0;margin-top:18px;display:grid}.recovery-timeline__step{text-align:left;grid-template-columns:38px minmax(0,1fr);align-items:flex-start;gap:13px;min-height:76px;padding:0;display:grid}.recovery-timeline__step:before{width:2px;height:100%;top:-100%;left:18px}.recovery-timeline__copy{margin-top:6px}.recovery-timeline__copy span{display:block}.recovery-safety-note{grid-template-columns:auto minmax(0,1fr)}.recovery-safety-note__channel{white-space:normal;grid-column:2;justify-self:start}}@media (max-width:520px){.login-stage{padding-top:18px;padding-inline:16px}.login-story{padding-bottom:24px}.login-story .brand-mark.is-compact .brand-mark__lockup{width:min(280px,82vw)}.login-story__message{margin-top:28px}.login-story h1{letter-spacing:-.04em;margin-bottom:16px;font-size:clamp(35px,9.4vw,40px);line-height:1.16}.login-story__lead{font-size:15px;line-height:1.6}.login-card{padding-top:24px}.login-card h2{margin-bottom:6px;font-size:32px}.login-card__intro{margin-bottom:20px;font-size:14px}.login-form{gap:16px}.login-field-shell{min-height:54px}.form-field input:not([type=checkbox]){min-height:52px}.login-form>.button{min-height:56px}.login-form__secondary{flex-direction:column;align-items:flex-start;gap:0}.login-help{padding-left:0}.content-card__header{flex-direction:column;align-items:flex-start}.demo-accounts__grid,.metric-grid{grid-template-columns:1fr}.metric-card{grid-template-columns:44px minmax(0,1fr);align-items:center;gap:0 13px;min-height:auto;padding:17px;display:grid}.metric-card__icon{grid-row:1/span 2;margin:0}.metric-card__value{margin-top:1px;font-size:25px}.readiness-list li{grid-template-columns:38px minmax(0,1fr)}.readiness-list .status-pill{grid-column:2;justify-self:start}.patient-home__header h1{font-size:31px}.recovery-hero{grid-template-columns:1fr;align-items:flex-start}.recovery-hero__day{width:86px;height:86px}.recovery-hero__day strong{font-size:42px}.recovery-hero__copy h2{font-size:27px}.section-heading{flex-direction:column;align-items:flex-start;gap:6px}.section-heading h2{font-size:25px}.today-card{grid-template-columns:44px minmax(0,1fr);padding:18px}.today-card__icon{border-radius:14px;width:44px;height:44px}.recovery-timeline-card,.content-card{padding:19px}.appointment-card__time{flex-direction:column;align-items:flex-start}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important}}.primary-link,.primary-button,.secondary-button{font:inherit;border-radius:12px;justify-content:center;align-items:center;min-height:46px;padding:10px 17px;font-weight:750;text-decoration:none;display:inline-flex}.primary-link,.primary-button{background:var(--deep-green);color:#fff;border:1px solid #0000}.secondary-button{border:1px solid var(--border);color:var(--deep-green-ink);background:#fff}.check-in-page{max-width:820px}.check-in-form{gap:18px;display:grid}.check-in-progress,.check-in-question,.check-in-result,.caregiver-notice,.form-message{border:1px solid var(--border);background:#fff;border-radius:18px;padding:20px}.check-in-progress__label{justify-content:space-between;margin-bottom:10px;display:flex}.check-in-progress progress{accent-color:var(--deep-green);width:100%;height:12px}.check-in-question{min-inline-size:0;margin:0}.check-in-question legend{padding:0 4px;font-size:18px;font-weight:750;line-height:1.5}.choice-grid,.choice-stack,.scale-grid{gap:10px;margin-top:14px;display:grid}.choice-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.scale-grid{grid-template-columns:repeat(6,minmax(44px,1fr))}.choice-grid label,.choice-stack label,.scale-grid label{background:var(--ivory,#fffaf3);border:1px solid var(--border);cursor:pointer;border-radius:12px;align-items:center;gap:10px;min-height:48px;padding:10px 13px;display:flex}.scale-grid label{justify-content:center;padding:6px}.choice-grid input,.choice-stack input,.scale-grid input{accent-color:var(--deep-green);width:20px;height:20px}.check-in-input{border:1px solid var(--border);font:inherit;resize:vertical;border-radius:12px;width:100%;min-height:48px;margin-top:14px;padding:12px;font-size:16px}.field-error,.form-message{color:#9f2d25;font-weight:700}.caregiver-notice{color:#174f51;background:#eef8f7}.check-in-actions{justify-content:flex-end;gap:12px;display:flex}.check-in-review{background:var(--warm-white);border:1px solid var(--border);border-radius:var(--radius-xl);box-shadow:var(--shadow-card);padding:clamp(20px,4vw,32px)}.check-in-review h2{font-family:var(--font-serif);margin:0;font-size:clamp(27px,4vw,36px);font-weight:500}.check-in-review>p{color:var(--text-secondary);margin:0;line-height:1.65}.check-in-review-list,.detail-list{gap:0;margin:0;display:grid}.check-in-review-item,.detail-list>div{border-top:1px solid var(--border);grid-template-columns:minmax(150px,.8fr) minmax(0,1.2fr);gap:8px;min-width:0;padding:14px 0;display:grid}.check-in-review-item:first-child,.detail-list>div:first-child{border-top:0}.check-in-review-item dt,.detail-list dt{color:var(--text-secondary);font-size:13px;font-weight:700;line-height:1.55}.check-in-review-item dd,.detail-list dd{overflow-wrap:anywhere;min-width:0;margin:0;font-weight:750;line-height:1.55}.alert-detail-grid{align-items:start}.stacked-content{gap:18px;min-width:0;display:grid}.event-list{gap:10px;margin-top:16px;display:grid}.event-list article{background:var(--mint-wash);border-left:3px solid var(--deep-green);border-radius:0 14px 14px 0;padding:13px 15px}.event-list article strong,.event-list article span{display:block}.event-list article span{color:var(--text-secondary);margin-top:3px;font-size:12px;line-height:1.5}.event-list article p{margin:8px 0 0;line-height:1.55}.alert-actions-card form{border-top:1px solid var(--border);gap:12px;margin-top:18px;padding-top:18px;display:grid}.alert-actions-card label{gap:7px;font-size:13px;font-weight:750;display:grid}.alert-actions-card select,.alert-actions-card textarea{border:1px solid var(--border);color:var(--text);background:#fff;border-radius:12px;width:100%;min-height:46px;padding:10px 12px}.alert-actions-card textarea{resize:vertical;min-height:88px}.alert-actions-card>.button{width:100%;margin-top:18px}.alert-actions-card [role=status]{color:var(--text-secondary);margin-bottom:0;font-size:13px}.callback-claim-card{background:linear-gradient(145deg,#fff 0%,#fff7fa 100%);border-color:#e7c2ce;position:relative;overflow:hidden}.callback-claim-card__icon{color:var(--brand-strong);background:#fbe9ef;border:1px solid #edc8d4;border-radius:16px;justify-content:center;align-items:center;width:52px;min-height:52px;margin-bottom:16px;display:inline-flex}.callback-owned-card>svg{color:var(--success);margin-bottom:12px}.callback-owner-confirmation{color:#246f56;background:#edf8f3;border:1px solid #b9dfce;border-radius:14px;align-items:center;gap:11px;margin-bottom:18px;padding:12px 14px;display:flex}.callback-owner-confirmation strong,.callback-owner-confirmation small{display:block}.callback-owner-confirmation small{color:#4e7467;margin-top:2px}.alert-actions-card form .button{width:100%}.check-in-disclaimer{color:var(--muted);text-align:center;font-size:14px}.check-in-result{border-left:7px solid #2d8b75}.check-in-result.is-yellow{border-left-color:#b07820}.check-in-result.is-red{border-left-color:#b43732}.check-in-result__level{color:#842821;font-weight:800}.check-in-result .primary-link{margin-top:10px}.safety-watch{margin-bottom:22px}.safety-watch__list{gap:12px;display:grid}.safety-watch__item{color:#76251f;background:#fff3f1;border:2px solid #d36a61;border-radius:15px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:14px;padding:16px;text-decoration:none;transition:border-color .16s,box-shadow .16s,transform .16s;display:grid}@media (hover:hover) and (pointer:fine){.safety-watch__item:hover{border-color:var(--critical);transform:translateY(-1px);box-shadow:0 10px 26px #c946461f}}.safety-watch__item p{color:#532e2b;margin:4px 0}@media (max-width:600px){.scale-grid{grid-template-columns:repeat(4,minmax(44px,1fr))}.check-in-actions{grid-template-columns:minmax(0,1fr);justify-content:stretch;display:grid}.check-in-review-item,.detail-list>div{grid-template-columns:1fr}.safety-watch__item{grid-template-columns:auto minmax(0,1fr);align-items:start}.safety-watch__item .status-pill{grid-column:2;justify-self:start}}.builder-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;display:grid}.builder-grid label,.builder-row label{gap:.4rem;font-weight:650;display:grid}.builder-grid input,.builder-grid textarea,.builder-row input,.builder-row textarea,.builder-row select{border:1px solid var(--border,#cbd5d1);width:100%;min-height:44px;color:inherit;font:inherit;background:#fff;border-radius:10px;padding:.65rem}.builder-row{border:1px solid var(--border,#d7dedb);border-radius:14px;grid-template-columns:repeat(4,minmax(0,1fr));gap:.8rem;margin:1rem 0;padding:1rem;display:grid}.builder-row legend{padding:0 .4rem;font-weight:750}.button-row{flex-wrap:wrap;align-items:center;gap:.75rem;display:flex}.button-row button,.section-heading button{background:var(--deep-green);color:#fff;min-height:44px;font:inherit;border:0;border-radius:10px;padding:.65rem 1rem;font-weight:700}.button-row button:disabled{opacity:.5}.section-heading{justify-content:space-between;align-items:start;gap:1rem;display:flex}@media (max-width:760px){.builder-grid,.builder-row{grid-template-columns:1fr}.section-heading{display:block}}.builder-action-link{border:1px solid;border-radius:10px;justify-content:center;align-items:center;min-height:44px;padding:.65rem 1rem;font-weight:700;text-decoration:none;display:inline-flex}.human-care-summary{border:1px solid #edcfd8;border-left:4px solid var(--deep-green);background:linear-gradient(112deg,#fff 0%,#fff5f7 100%);border-radius:18px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:14px;margin:0 0 20px;padding:16px 18px;display:grid;box-shadow:0 10px 28px #6f324512}.human-care-summary__icon{color:var(--deep-green);background:#fff0f4;border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;display:inline-flex}.human-care-summary__eyebrow,.human-care-summary strong,.human-care-summary small{display:block}.human-care-summary__eyebrow{color:var(--deep-green);letter-spacing:.06em;font-size:12px;font-weight:800}.human-care-summary strong{margin:2px 0;font-size:17px}.human-care-summary small{color:var(--text-secondary)}.human-care-summary a{color:var(--deep-green);white-space:nowrap;font-weight:800}.care-handoff{border-radius:var(--radius-xl);box-shadow:var(--shadow-card);background:#fff;border:1px solid #e9d8dd;margin:24px 0;padding:26px;overflow:hidden}.care-handoff.is-red{border-color:#c946468c}.care-handoff__header{justify-content:space-between;align-items:flex-start;gap:20px;display:flex}.care-handoff__header h2{margin:4px 0 6px;font-size:28px}.care-handoff__header p{color:var(--text-secondary);margin:0}.care-handoff__timeline{gap:0;margin:24px 0;padding:0;list-style:none;display:grid}.care-handoff__timeline li{grid-template-columns:38px minmax(0,1fr);gap:14px;min-height:70px;display:grid;position:relative}.care-handoff__timeline li:not(:last-child):after{content:"";background:#eadde1;width:2px;height:calc(100% - 34px);position:absolute;top:34px;left:18px}.care-handoff__timeline li.is-complete:not(:last-child):after{background:#c1dfd2}.care-handoff__marker{color:var(--deep-green);z-index:1;background:#fff0f4;border:1px solid #efc7d3;border-radius:50%;justify-content:center;align-items:center;width:38px;height:38px;display:inline-flex}.care-handoff__timeline li.is-complete .care-handoff__marker{color:var(--success);background:#edf8f3;border-color:#b9dfce}.care-handoff__timeline li.is-pending .care-handoff__marker{color:var(--warning);background:#fff8e9;border-color:#ead3a3}.care-handoff__timeline strong,.care-handoff__timeline span{display:block}.care-handoff__timeline strong{margin:2px 0 3px}.care-handoff__timeline li>div>span{color:var(--text-secondary);font-size:14px}.care-handoff__urgent{color:#76251f;background:#fff3f1;border:1px solid #e6a19b;border-radius:15px;grid-template-columns:auto minmax(0,1fr);align-items:flex-start;gap:12px;margin:18px 0;padding:16px;display:grid}.care-handoff__urgent strong,.care-handoff__urgent small{display:block}.care-handoff__urgent small{margin-top:4px}.care-handoff__callback{background:#fff6f8;border:1px solid #efd9df;border-radius:18px;justify-content:space-between;align-items:center;gap:18px;padding:18px;display:flex}.care-handoff__callback strong,.care-handoff__callback span{display:block}.care-handoff__callback span{color:var(--text-secondary);margin-top:3px;font-size:14px}.care-handoff__callback-status{white-space:nowrap;background:#edf8f3;border-radius:999px;padding:8px 12px;font-weight:800;color:#246f56!important}.care-handoff__callback.is-attention{background:#fff8f2;border-color:#e6c8a7}.care-handoff__callback.is-attention .care-handoff__callback-status{background:#fff0de;color:#87551f!important}.care-handoff__form{border:1px solid var(--border);background:#fff;border-radius:16px;gap:14px;margin-top:14px;padding:18px;display:grid}.care-handoff__form label{gap:7px;font-weight:750;display:grid}.care-handoff__preference-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.care-handoff__form select,.care-handoff__form textarea{color:var(--text);background:#fff;border:1px solid #d9c9ce;border-radius:12px;width:100%;min-height:48px;padding:10px 12px}.care-handoff__form textarea{resize:vertical;min-height:86px}.care-handoff__form p,.care-handoff__message{color:var(--text-secondary);margin:0;font-size:13px}.care-handoff__empty{color:var(--success);align-items:center;gap:12px;margin:22px 0;display:flex}.care-handoff__empty strong,.care-handoff__empty small{display:block}.staff-shift-brief{color:#fff;background:linear-gradient(120deg,#542636 0%,#8d3656 100%);border-radius:24px;grid-template-columns:minmax(260px,.9fr) minmax(520px,1.4fr);align-items:center;gap:24px;margin-bottom:22px;padding:25px;display:grid;box-shadow:0 18px 36px #4d1f2f2b}.staff-shift-brief .page-eyebrow{color:#ffd7e2}.staff-shift-brief h2{color:#fff;margin:4px 0 6px;font-size:23px}.staff-shift-brief p{color:#f9dde6;margin:0}.staff-shift-brief__metrics{grid-template-columns:repeat(auto-fit,minmax(92px,1fr));gap:8px;display:grid}.staff-shift-brief__metrics>div{text-align:center;background:#ffffff1a;border:1px solid #ffffff2b;border-radius:14px;padding:13px 10px}.staff-shift-brief__metrics>div.is-attention{background:#ffe0cb29;border-color:#ffe1cd7a}.staff-shift-brief__metrics>div.is-attention strong{color:#ffe2cf}.staff-shift-brief__metrics strong,.staff-shift-brief__metrics span{display:block}.staff-shift-brief__metrics strong{font-family:var(--font-display);font-size:29px}.staff-shift-brief__metrics span{color:#f9dde6;font-size:12px;line-height:1.35}.callback-queue{margin-bottom:22px}.callback-queue__filters{background:#fcf7f8;border:1px solid #ecdde1;border-radius:15px;flex-wrap:wrap;align-items:center;gap:7px;margin-bottom:14px;padding:7px;display:flex}.callback-queue__filters a{color:var(--text-secondary);border:1px solid #0000;border-radius:11px;align-items:center;gap:8px;min-height:40px;padding:7px 12px;font-size:13px;font-weight:760;text-decoration:none;display:inline-flex}.callback-queue__filters a:hover{color:var(--text);background:#fff;border-color:#e6cbd3}.callback-queue__filters a.is-active{color:#fff;background:#7c314a;box-shadow:0 5px 14px #60263929}.callback-queue__filters strong{background:#7c314a17;border-radius:999px;justify-content:center;align-items:center;min-width:24px;padding:2px 7px;font-size:11px;display:inline-flex}.callback-queue__filters a.is-active strong{background:#ffffff2e}.callback-queue__list{gap:10px;display:grid}.callback-queue__item{border:1px solid #e8d6dc;border-radius:15px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:14px;padding:15px;text-decoration:none;display:grid}.callback-queue__item:hover{border-color:#ce7892;box-shadow:0 8px 22px #73374914}.callback-queue__item>svg{color:var(--deep-green)}.callback-queue__item--due_soon{background:#fffbf2;border-color:#ead5a8}.callback-queue__item--overdue{background:#fff5f3;border-color:#df9d91;box-shadow:inset 4px 0 #b54c42}.callback-queue__item.is-escalated{border-color:#c5798e;box-shadow:inset 4px 0 #963f5b,0 8px 22px #7337490f}.callback-queue__item--overdue>svg{color:#a33e37}.callback-queue__item p{color:var(--text-secondary);margin:3px 0}.callback-queue__item small{color:var(--text-secondary)}.callback-queue__preferences{flex-wrap:wrap;gap:6px;margin:7px 0;display:flex}.callback-queue__preferences span{color:#7c314a;background:#fff1f5;border:1px solid #edcdd6;border-radius:999px;padding:3px 9px;font-size:12px;font-weight:750}.callback-queue__preferences span.is-escalated{color:#fff;background:#7c314a;border-color:#7c314a}.callback-queue__escalation{margin-top:5px;font-weight:730;display:block;color:#7c314a!important}.callback-sla-indicator{color:#236a59;text-align:right;background:#f1f8f5;border:1px solid #cfe2d9;border-radius:13px;flex-direction:column;align-items:flex-end;gap:1px;min-width:126px;padding:9px 11px;display:inline-flex}.callback-sla-indicator strong,.callback-sla-indicator small{display:block}.callback-sla-indicator strong{font-size:14px;line-height:1.25}.callback-sla-indicator small{color:inherit;font-size:11px;font-weight:750}.callback-sla-indicator--due_soon{color:#86601a;background:#fff8e8;border-color:#e8cf97}.callback-sla-indicator--overdue{color:#973a34;background:#fff0ed;border-color:#dda097}.callback-sla-indicator:not(.is-compact){text-align:center;align-items:center;min-width:148px;padding:11px 14px}.callback-detail__status{flex-direction:column;align-items:flex-end;gap:9px;display:flex}.callback-detail-card.is-overdue{border-color:#df9d91}.callback-detail__overdue{color:#7f302b;background:#fff0ed;border:1px solid #dda097;border-radius:14px;gap:3px;margin:15px 0 8px;padding:13px 15px;display:grid}.callback-detail__overdue span{font-size:13px;line-height:1.5}.call-guide ol{gap:12px;margin:18px 0 0;padding:0;list-style:none;display:grid}.call-guide li{border-left:3px solid #e5a8ba;padding-left:14px}.call-guide li strong,.call-guide li span{display:block}.call-guide li span{color:var(--text-secondary);margin-top:3px;font-size:14px}.executive-page{max-width:1240px}.executive-header{margin-bottom:26px}.executive-header h1{max-width:760px}.executive-takeaway{box-shadow:var(--shadow-soft);background:#fff;border:1px solid #ead9de;border-radius:28px;grid-template-columns:minmax(0,1fr) 210px;align-items:center;gap:30px;margin-bottom:24px;padding:34px;display:grid}.executive-takeaway__copy h2{font-family:var(--font-display);max-width:820px;margin:8px 0 12px;font-size:clamp(30px,3.2vw,45px);line-height:1.2}.executive-takeaway__copy p{color:var(--text-secondary);margin:0;font-size:16px;line-height:1.75}.executive-takeaway__cohort{text-align:center;background:#fff1f5;border:1px solid #ecc9d4;border-radius:22px;flex-direction:column;justify-content:center;align-items:center;min-height:164px;padding:20px;display:flex}.executive-takeaway__cohort span,.executive-takeaway__cohort small{color:var(--text-secondary)}.executive-takeaway__cohort strong{color:var(--deep-green);font-family:var(--font-display);margin:6px 0;font-size:64px;line-height:1}.executive-proof-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-bottom:24px;display:grid}.executive-proof-card{background:#fff;border:1px solid #ead9de;border-radius:20px;min-height:260px;padding:24px}.executive-proof-card__icon{color:var(--deep-green);background:#fff0f4;border-radius:14px;justify-content:center;align-items:center;width:48px;height:48px;margin-bottom:14px;display:inline-flex}.executive-proof-card h2{margin:6px 0 12px;font-size:20px;line-height:1.4}.executive-proof-card>strong{color:var(--deep-green);font-family:var(--font-display);font-size:46px;line-height:1;display:block}.executive-proof-card p{color:var(--text-secondary);margin:12px 0 0}.executive-proof-card.is-response{border-top:4px solid var(--gold)}.executive-proof-card.is-reliability{border-top:4px solid var(--success)}.executive-proof-card.is-reach{border-top:4px solid var(--deep-green)}.executive-pilot-proof{box-shadow:var(--shadow-soft);background:#fff;border:1px solid #ead9de;border-radius:24px;margin-bottom:24px;padding:28px}.executive-pilot-proof__header{justify-content:space-between;align-items:flex-start;gap:22px;display:flex}.executive-pilot-proof__header h2{max-width:870px;margin:5px 0 8px;font-size:26px}.executive-pilot-proof__header p{color:var(--text-secondary);max-width:930px;margin:0}.executive-pilot-proof__grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:22px 0 14px;display:grid}.executive-pilot-proof__grid article{background:#fff7f9;border:1px solid #eddbe0;border-radius:16px;padding:17px}.executive-pilot-proof__grid span,.executive-pilot-proof__grid strong,.executive-pilot-proof__grid p{display:block}.executive-pilot-proof__grid span{color:#8b5265;text-transform:uppercase;font-size:12px;font-weight:800}.executive-pilot-proof__grid strong{color:var(--deep-green);font-family:var(--font-display);margin:7px 0;font-size:32px}.executive-pilot-proof__grid p{color:var(--text-secondary);margin:0;font-size:13px}.executive-pilot-proof__economics{background:#f4faf7;border:1px solid #cae1d6;border-radius:16px;gap:3px;padding:16px 18px;display:grid}.executive-pilot-proof__economics span,.executive-pilot-proof__economics small{color:var(--text-secondary)}.executive-metrics{margin-bottom:24px}.executive-metric-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:20px 0 26px;display:grid}.executive-metric-row{border:1px solid #eadde1;border-radius:15px;padding:16px}.executive-metric-row>div{justify-content:space-between;align-items:baseline;gap:12px;display:flex}.executive-metric-row strong{color:var(--deep-green);font-size:24px}.executive-metric-row progress{accent-color:var(--deep-green);width:100%;height:10px;margin:12px 0 5px}.executive-metric-row p{color:var(--text-secondary);margin:0;font-size:13px}.executive-live-panel{background:#fff6f8;border:1px solid #ead9de;border-radius:22px;margin-bottom:24px;padding:24px}.executive-live-panel>div:first-child{margin-bottom:16px}.executive-live-panel h2{margin:4px 0}.executive-live-panel p{color:var(--text-secondary);margin:0}.executive-governance-grid{align-items:start}.production-block-note{color:#6f501d;background:#fff8e9;border:1px solid #ead3a3;border-radius:14px;margin:14px 0 0;padding:14px}@media (max-width:900px){.staff-shift-brief{grid-template-columns:1fr}.staff-shift-brief__metrics{grid-template-columns:repeat(3,minmax(0,1fr))}.executive-takeaway{grid-template-columns:1fr}.executive-takeaway__cohort{min-height:auto}.executive-proof-grid{grid-template-columns:1fr}.executive-proof-card{min-height:auto}.executive-metric-list{grid-template-columns:1fr}.executive-pilot-proof__grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:600px){.human-care-summary{grid-template-columns:auto minmax(0,1fr);align-items:start}.human-care-summary a{grid-column:2}.care-handoff{border-radius:20px;padding:18px}.care-handoff__header{display:grid}.care-handoff__header h2{font-size:25px}.care-handoff__header .button{width:100%}.care-handoff__callback{flex-direction:column;align-items:stretch}.care-handoff__callback .button{width:100%}.care-handoff__preference-grid{grid-template-columns:1fr}.staff-shift-brief{border-radius:20px;padding:19px}.staff-shift-brief__metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.callback-queue__filters{grid-template-columns:repeat(2,minmax(0,1fr));align-items:stretch;display:grid}.callback-queue__filters a{justify-content:space-between}.callback-queue__item{grid-template-columns:auto minmax(0,1fr);align-items:start}.callback-queue__item .status-pill,.callback-queue__item .callback-sla-indicator{text-align:left;grid-column:2;justify-self:start;align-items:flex-start}.callback-detail__status{align-items:flex-start}.executive-takeaway{border-radius:22px;padding:22px}.executive-takeaway__copy h2{font-size:30px}.executive-proof-card{padding:20px}.executive-pilot-proof{border-radius:20px;padding:20px}.executive-pilot-proof__header{display:grid}.executive-pilot-proof__grid{grid-template-columns:1fr}}